dolaramp

support.

your 12 words, compatibility & recovery. no fakes. no gas. no kyc. just dollars.

// the 12 words are the wallet

dolaramp is non-custodial: your keys are generated on your phone and never leave it. the 12-word phrase (BIP-39) shown in settings is the master backup — whoever has the words has the funds. write them down offline, never in a screenshot, never in a chat.

we can't reset, recover or see your words. lose the phone AND the words = the funds are gone. that's the deal that keeps everyone else out too.

// one seed, every network

all of your addresses derive from the same 12 words, using the standard path of each network:

networkderivationrecovery outside dolaramp
solanam/44'/501'/0'/0' (SLIP-10, ed25519)import the 12 words in any standard solana wallet
tronm/44'/195'/0'/0/0 (BIP-32, secp256k1)import the 12 words in any standard tron wallet. it will show your regular tron address first; your USDT lives in the GasFree account linked to it, which is the receive address in the app. use a wallet with GasFree support to see and move it — details in restore your 12 words in another wallet
base / evmm/44'/60'/0'/0/0 (BIP-32, secp256k1)import the 12 words in any standard evm wallet — same 0x address on every evm chain
gram (ton)ed25519 from the same seed (dolaramp scheme)app-only for now: the ton ecosystem uses its own 24-word format, so third-party ton wallets won't derive this account from the 12 words. restoring the 12 words in dolaramp fully recovers your gram funds
// how to verify a recovery

after importing anywhere, compare the address with the one shown in the dolaramp app (receive screen). same address = same funds. different address = that wallet used a different derivation path — funds are NOT lost, just re-import somewhere that follows the standard path.

never share the 12 words. nobody from dolaramp will ever ask for them — not by email, not by dm, not by "support chat". anyone asking is stealing.
// networks & tokens
networktokensnotes
solanaUSDT · USDC · PYUSDfastest deposits, usually under a minute
tronUSDTgasless via the network's official GasFree rail — you never need TRX
baseUSDCyour base address works on every EVM chain (same 0x)
arbitrumUSDC · USDT (USD₮0)same 0x address as base — one EVM address for both networks
gram (ton)USDTapp-only derivation — see the table above

the app detects wrong-network addresses before you send. tokens other than the ones listed are ignored — don't send anything else to your addresses.

// moving USDC between networks

USDC held on solana, base or arbitrum can be moved to either of the others from inside the app. it is not a swap and there is no pool: Circle burns the amount on the network you leave and mints it on the one you arrive at, 1:1, so what lands is the issuer's own token and not a wrapped copy. the operation has two hashes — the burn and the mint — and both appear in the receipt. our fee is a flat $2 + 0.3% of the amount, minimum $10 per operation, always shown before you confirm, and Circle's own fee is passed through without markup. there is no ceiling that matters in practice — up to $10m per order — because no pool is lending the liquidity. most moves confirm in well under a minute; a slow one is the network waiting for finality, not the money being held.

// fees

receiving is always free — the sender pays their own network costs. sending has one flat fee, shown on screen before you confirm: if you don't confirm, nothing is charged. on tron, the network itself charges a small USDT fee for the gasless rail (also shown upfront). you never buy or hold gas tokens — that's the point.

// deposit notifications

the app sends a push notification the moment a deposit lands — it works with the app closed. turn it on or off in settings → notifications. the activity feed on home records everything either way.

// common problems, step by step

sent USDT or USDC on the wrong network — what can be recovered and what cannot, address by address. a token that looks like USDT appeared in a wallet — how to check the contract, and why it cannot happen inside dolaramp. USDT on TRON without TRX — the three ways and what each costs. restoring the 12 words in another wallet — which paths open the same addresses.

// still stuck?

write to hello@dolaramp.com — we answer.